READ THIS NOTICE CAREFULLY BEFORE USING THE SITE. IN THIS NOTIFICATION THE USE AND ALL MATERIAL OF THIS WEBSITE ARE REGULATED.
Amsterdam Taxi-Online VAT Number (34252569).
These Terms shall be incorporated in and form part of all Contracts for the provision of the Services. Bookings can be made through our website, by telephone, Whatsapp, Online, and Email. The media by which you are able to make a Booking constitute an invitation to treat and your Booking constitutes an offer to Contract for Services (to Amsterdam Taxi-Online, the relevant Driver or the Fulfilment Partner, as applicable) which Amsterdam Taxi-Online, the relevant Driver or the Fulfilment Partner (as applicable) can accept (thereby creating a legally binding Contract incorporating these Terms):
We reserve the right to amend these Terms & condition any time.
These Terms shall be governed by and construed in accordance with Dutch law and the parties agree to submit to the exclusive jurisdiction of the Courts of the Netherlands.
A person who is not a party to any Contract shall not have any rights under or in connection with it.
1.1 All phone bookings are taken with great care and detailed attention to ensure
accuracy is maintained.
1.2 We will send e-mail confirmations to all of our clients, provided they have included a
valid e-mail id with their booking. This will include phone, Call, Whatsapp, online, email
1.3 Some of the bookings via call may be recorded for training monitoring and verification
1.4 We will not be held liable for any incorrect information provided by customers or
1.5 We may, in our absolute discretion, decline to accept any Booking.
2 Vehicle Type:
2.1 It is the passenger's responsibility to ensure that they order the correct type of vehicle in order to carry the numbers of passengers and luggage. Vehicle types can be found on our vehicles http://www.amsterdamtaxi-online.com.
3.1 We shall be entitled to vary the Price List from time to time.
3.2 We shall change the quoted price if it’s quoted wrong by website or by our staff
member with prior notice to passengers.
4.1 Payment can be made by following methods:
4.2 To the driver Cash/Credit/Debit card (Master/Visa/American Express).
4.3 Prepay in advance by Credit/Debit Card online by secure payment link. There is no surcharge
paying in advance by Credit/Debit Card/Paypal.
6 Waiting Time Charges
6.1 All pickups from the airports are allowed 40 minutes free waiting time from the Pickup Time/docking time. Any further waiting time will be charged at 10 euro per 15 minutes. Flight delays are exempt from these charges.
6.2 Pickups from home, hotel, offices and other venues are allowed 10 minutes from the actual booked time, thereafter 10 euro per 15 minutes.will be added to the fare quoted.
7 Animal Transportation
7.1Customers must inform us at the time of making a booking if the Customer or any Passenger wishes to carry any domestic animals in any Passenger Vehicle. All domestic animals must be carried in a suitable locked box or cage, if appropriate and/or be suitably restrained. We reserve the right to cancel a Booking on arrival at the Collection Address if we have not been informed of the Customer’s requirement to carry an animal in the Passenger Vehicle, and to charge the Customer the relevant cancellation fee under these Terms. Guide dogs are exempt from this requirement and are permitted to be carried in any Passenger Vehicle
7.2 We allow guided dogs in our passenger vehicle if it’s been notified by passenger while making the booking.
8 Wheel Chair Access Cars
8.1 We can provide transportation to wheel chair users if Wheel chair is foldable and passenger can sit on normal passenger seat with seat belt in any of our MPV car or minivans according to the size of foldable wheel chair.
8.2 We also provide a special Wheelchair access car upon request, also for power wheel chair users. Please provide us the dimensions of the power wheel chair when booking online. Please send email to firstname.lastname@example.org
9.1 Additional passengers and luggage may be added with the permission of Amsterdam Taxi-Online control to the car ordered and extra cost will be applied if vehicle upgraded according to our vehicles but not exceeding the numbers per vehicle type ordered.
13.1 If the passenger missed a flight this information must be informed to us immediately so that we will notify the driver not to enter the airport for that pick up. If this is not done on time, it is considered a no show and full rate will be deducted if prepaid online (see 14).
13.2 if notified on time and the journey was pre-paid it will be refunded after deducting 7,50 euro for bank charges. However if the passenger wishes to take a later flight we will provide the service at no extra cost.
14.1 No show is defined as follows: If passenger booked with Amsterdam Taxi-Online a private taxi and failed to meet the driver on pick up time, this will include home, Hotel, conference and other private address or any airport, cruise port, stations. This will include wrong date wrong time bookings.
14.3 In the arrival hall at designated “Meeting point” This means that the driver will wait in the arrival hall up to 1 hour from the pickup time according to flight landing time and if the passenger fails to meet Within this time limit or make contact to inform their
16.3 The Customer agrees to indemnify and keep us fully indemnified from and against any direct and indirect losses, claims, expenses, damages or liability whatsoever incurred or suffered by us as a result of the negligence, acts or omissions or default under the Contract by the Customer, or its employees, agents or subcontractors or any Passengers.
16.4 We shall not be liable to the Customer for any loss of anticipated savings, business revenues, loss of agreements, loss of opportunity or loss of business or profits whether categorised as direct or indirect or any indirect, special or consequential loss
16.6 We shall not be liable to the Customer or be deemed to be in breach of the Contract by reason of any failure to perform any of our obligations under the Contract if the delay or failure was due to any circumstances or cause beyond our reasonable control.
16.7 In relation to Network Bookings, we shall to the extent permitted by law, not be liable in any way whatsoever in respect of any claim regarding the provision of the fulfilment or for any act or omission of any Fulfilment Partner.
16.8 We shall, in no event, have any liability in respect of any claim, howsoever arising, that is not notified to us by the Customer, in writing, with sufficient particularity, to identify the nature and the quantum of the claim within fourteen (14) days of the occurrence of the circumstances giving rise to the claim.
16.9 The Customer acknowledges that the limitations on our liability as set out are fair and reasonable in the circumstances and have been taken into account and reflected in the level of the Charges.
16.11 We do not accept any responsibility for the loss of or damage to any luggage which is transported in a Passenger Vehicle. We accept no liability for any loss or damage caused to a bicycle under any other circumstance. The Customer acknowledges and accepts that any luggage and/or bicycle stored in the Passenger Vehicle may move around during the journey and accordingly the Customer (and any Passengers) should take extra care when opening the luggage compartment of the Passenger Vehicle.
16.12 We shall, in no event, have any liability in respect of any claim, howsoever arising, that is not notified to us by the Customer, in writing, with sufficient particularity, to identify the nature and the quantum of the claim within fourteen (14) days of the occurrence of the circumstances giving rise to the claim.
17.1 We shall not be responsible for any property left by Passengers in any Passenger Vehicle. Where property is found in a Passenger Vehicle it will be stored by us for a period of 28 days and thereafter we shall be entitled to return, sell, destroy or otherwise dispose of such property as we, in its absolute discretion, see fit.
18.3 Passengers shall not consume alcohol in any Passenger Vehicle and we and the Driver reserve the right to decline carriage to any Passenger and/or require a Passenger to alight from a Passenger Vehicle who, in our opinion, is intoxicated.
18.4 The transportation of luggage in a Passenger Vehicle shall be permitted at our absolute discretion. Passengers shall remain responsible at all times for their luggage and/or bicycle and shall load and unload their own luggage and/or bicycle. Subject to clause 3.2.7, we may assist the Customer with the loading and unloading of his/her luggage and/or bicycle from the Passenger Vehicle, at our sole discretion.
18.7 We will not allow unaccompanied Minors of less than 11 years of age to travel alone in a Passenger Vehicle. In exceptional circumstances and subject to the parent/guardian’s consent we may allow Minors over the age of 11 to travel unaccompanied. When making a Booking for any unaccompanied Minor the Customer must inform us that an unaccompanied Minor will be travelling. We do not accept any additional responsibility for any Minor who travels unaccompanied in a Passenger Vehicle.
18.8 We reserve the right to refuse to transport or cease to transport any Passenger who behaves in a disorderly, inappropriate (including excessive physical contact or display), threatening or abusive manner or who, in our absolute discretion, we consider a nuisance or a danger to our employees, agents, subcontractors or to fellow Passengers and may require such a Passenger to alight from a Passenger Vehicle and the Customer may be charged an Cancellation Fee. We may assist any Passenger who is not capable of boarding and alighting a Passenger Vehicle unaided, at our sole discretion but at the Passenger’s risk.
18.9 We may charge reasonable repair or cleaning charges plus 65 euro per hour representing loss of earnings for the Driver in the event of spillages in or in the event that any Passenger vomits in or otherwise soils, contaminates or damages a Passenger Vehicle.
18.11Subject to the following provisions except in respect of death or personal injury caused by our negligence, or that of our servants or agents, our liability to the Customer for loss and/or damage caused by the negligence of us and/or our servants or agents, or otherwise which arises out of or in connection with the provision of the Services or their use by the Customer shall be limited as follows:
18.12We shall use reasonable endeavours to provide a Passenger Vehicle which is in good working order and of the type specified by the Customer (and in the event that such a Vehicle is not available, a reasonable alternative vehicle) within any time for so doing given by us or within a reasonable time.
31 December from 00:01 to 1 January 23:59, in any year; And 50% extra on 31st December and 1st January. This is due to limited drivers available for Work during seasonal periods and we accept only "Prepaid Transfer" for these days to secure the booking.
If you have a question or complaint about this site, please contact us.